Standard Terms and Conditions of Sale — Softagram Oy

1. Application of these terms

The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.

2. Payment terms

Our invoices are payable within 15 days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Softagram Oy reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Softagram Oy will be authorized to suspend any provision of services without prior warning in the event of late payment.

3. Debt recovery

If a payment is still outstanding more than sixty (60) days after the due payment date, Softagram Oy reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.

4. Withholding at source

Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Softagram Oy become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Softagram Oy in its entirety and does not include any costs relating to the legislation of the country in which the client is located.

5. Nature of obligations and third-party claims

Softagram Oy undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Softagram Oy cannot, under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.

6. Notification of claims

In order for it to be admissible, Softagram Oy must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.

7. Governing law

All our contractual relations will be governed exclusively by Finnish law.